8. Sınıf İngilizce On the Phone

Operator: Hello, customer service. Client: I want to return a product I bought online. Operator: OK. Let me check your _______ first. Can you tell me your order number?

Caller: Hello, is this 555-4321? Man: No, you dialed the _______ number. This is 555-4320.

Jane: Is your sister there? Mike: I am afraid she is out. Would you like to leave a message? Jane: No thanks. I'll _______ her back later.

Secretary: Good morning, Davison Company. How may I help you? Mr. Roberts: Hello! May I speak to Mr. Davison, please? Secretary: _______. I'll put you through.

Caller: My name is difficult to understand. Let me spell it for you. It is D-A-W-S-O-N. Secretary: Thank you, Mr. Dawson. What does the caller do?

Look at the object in the image. What is it used for?

Kevin: Are you doing anything tonight? David: No, not really. Why? Kevin: We are going to the cinema. Would you like to join us? David: _______, but I feel tired. Maybe next time.

Caller: Hello. Is Dr. Smith available? Secretary: I'm sorry, his line is _______. He is talking to another patient right now.

Alice: Can you hear me clearly? Bob: No, not really. It is a _______ line. Can you repeat that, please?

Mark: Hi, this is Mark. Is Steve in? Sarah: Hi, Mark. Hang on a minute. I'll _______ you through to him.

Look at the visual. What is the boy doing?

I usually use my smartphone to keep in touch with my friends. I prefer sending instant messages because it is _______.

John: Hello, John speaking. Ted: Hi John, it's Ted. We are meeting at the cafe at 3 PM. John: Sorry, I can't hear you well. _______? Ted: I said we are meeting at 3 PM.

Which of the following shows the percentage of students using social media based on the text?

Receptionist: Hotel Grand, how can I help you? Caller: Hello, I want to book a room for two nights. Receptionist: Sure. May I take your name and phone number? What is the purpose of the caller?

Look at the visual. Where does this person work?

Amy: I think smartphones are very useful. Tim: I don't agree. They can be addictive and disturb our concentration. Tim expresses a _______ opinion about smartphones.

Tom: I tried to call Jack many times, but he didn't answer. Sue: Maybe he is busy. Why don't you _______ a message?

Which of the following sentences shows that the person is NOT available?

Which icon should you click to download a new application?