8. Sınıf İngilizce Making Phone Calls
8. Sınıf İngilizce Making Phone Calls Online Testi
Sarah wants to invite her friend to a concert. Look at the phone screen below. Which option is the most suitable response for Sarah to send?
Client: 'Hello, is Mr. Brown available?' Secretary: 'I am afraid he is at a meeting right now. _________?' Which of the following completes the dialogue?
Which of the following sentences is used to ask for the caller's identity?
Look at the signal bar icon. If the signal looks like this, what is the most likely problem during a phone call?
Which phrase is used to ask someone to wait for a short time on the phone?
You called a company, but the person you want to talk to is not there. What do you say to the secretary?
Look at the symbol. In phone call context, what does this button usually do?
Why do people use the phrase 'I'm afraid' when making a phone call?
Look at the phone display. You are trying to call your friend, but you see this icon on your screen. What does it mean?
Which of the following sentences would you use if you want to leave a message for someone who is not available?
Jane: 'Hello, this is Jane. Is Mr. Smith there?' Secretary: 'I'm sorry, he is currently in a meeting. Would you like to leave a message?' Jane: '__________.' Which option best completes the dialogue?
In a phone conversation, what does the phrase 'Could you speak up, please?' mean?
Which of the following is NOT a polite way to ask someone to wait on the phone?
Customer: 'I bought a laptop from your store, but it is broken.' Representative: 'I am sorry to hear that. Could you please __________ the receipt number?'
If you are 'on the phone', what are you currently doing?
Look at the phone screen icons below. You are in a library and you want to call your friend, but you don't want to disturb anyone. Which button should you press first to avoid making a loud sound?
Sarah wants to order a pizza. She calls the restaurant, but the connection is very bad and she cannot hear the person clearly. Which of the following should she use?
Look at the diagram representing a phone call flow. When someone asks 'Who is calling, please?', what is the most appropriate way to respond?
Customer: 'Hello, I'd like to speak to Mr. Henderson.'
Secretary: 'I'm sorry, he is not at his desk at the moment. _________?'
Customer: 'Yes, please. Tell him that David called about the meeting.'
Which of the following completes the dialogue?
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